Occasionally Windows 2003 Small Business Server will “forget” (it appears to be an issue with one of the recent updates) about the Help and Support service. Unfortunately as this powers the Remote Assistance system, which I use to resolve some user incompetence / desktop configuration issues remotely, its slightly annoying when this happens.
I was talking to a friend in a similar situation from another company, and it appears as if he didn’t know how to resolve the issue. As such I present the no-reboot solution:
- Open a command prompt and change directory to %WINDIR%\pchealth\helpctr\binaries
- Run the following commands:
start /w helpsvc /svchost netsvcs /regserver /install net start helpsvc